Useful contacts and resources

Community Pharmacy County Durham

Chief Officer: Greg Burke. Email: Tel: 0191 378 4831 Mob: 07795 805956

Social Media @CPCoDurham

Services Implementation Lead: Gillian Bell. Email: Mob: 07385 125419

Business Continuity Plan
Complaints signposting
Contact details for Controlled Drugs Accountable Officer

Emma PostTel: 0191 2172983 (Voicemail available) / Mobile: 07900405470


County Durham Drug and Alcohol Services
County Durham Training Hub
Covid outbreaks in primary care
Darlington Borough Council Public Health

Tel: 01325 406204 Email:

Durham County Council Public Health Pharmacy Advisor

Claire Jones: Tel: 03000 267662 Email:

Healthwatch County Durham

Call: 0800 3047039 between the hours of 09:00 – 17:00 Monday to Thursday, and 09:00-16.30 on Fridays.

Post: Healthwatch County Durham, Whitfield House, St Johns Road, Meadowfield Industrial Estate, Durham DH7 8XL


Healthwatch Darlington

Call: 01325 380145 or 07525 237723 between the hours of 09:00 – 16:00 Monday to Friday.

Post: Healthwatch Darlington, Jubilee House, 1 Chancery Lane, Darlington, DL1 5QP


Management of collection of waste medicines

NHS England and NHS Improvement Email:

Tel: 07730382122

Medicines Optimisation Team County Durham


Team Mobile: 07767005815

NHS Business Services Authority
Tees Valley Medicines Optimisation
NHS England and NHS Improvement


Contact for CPCD area

Clair Dodds


Tel: 07730382122

NHS Mail

Tel: 0300 555 0340

Primary Care Support England

The Customer Support Centre is open from 8:00-17:00, Monday to Friday for all services.

Phone: 0333 014 2884
Post *: Primary Care Support England, PO Box 350, Darlington, DL1 9QN

*Any post, including any claim forms, returns or cheques currently posted to PCSE, should now be sent to the Darlington address above, which is a secure storage and distribution facility. If you wish to courier your documents to us, please note there is a separate address for courier firms to use: Capita Intelligent Communications, Building 17, Units 2 & 6, Lingfield Point, McMullen Road, DARLINGTON, DL1 1RW.


Tel: 0203 1220 810

General enquiries:

14 Hosier Lane

Review Steering Group

Designated Safeguarding Lead Nurse (Adults):

Designated Safeguarding Lead Nurse (Adults):

Working Monday – Wednesday each week

Designated Safeguarding Lead Nurse (LAC/Children):

Designated Safeguarding Lead Nurse (LAC/Children):

Generic email addresses:

Administration support:


North of England Commissioning Support
Tel: 0300 555 0340

Tees Esk and Wear Valley Mental Health Trust